My clients have pre-screening forms I gave them. The receptionist or whomever makes the appts, goes down the form and gets the needed information for me which they then fax and I have back to them, before their visit, it's just much faster that way and then there's no guessing about copay's and out of pocket. The PI sheet will come in with the daysheet or superbills for billing.
I liked the idea. Do you charge additional for this service or it is included in billing service. I agree that this initial step will reduce work for us like sending statements to patients and answering phone calls.