Starting a Medical Billing Business > Starting Your Own Medical Billing Business
Starting a new medical billing and collections company
midwifebiller:
I assumed it would be non-enforceable if it got right down to brass tacks (thank you for confirming this), but it has helped nonetheless.
TLH:
Can you zero out an account in Medisoft v12.
I have a provider that wants to start over in their software but want to zero out the patience account before the new year.
How can we zero it out?
PMRNC:
You have to protect the integrity of the audit trail so you really don't just want to wipe it. If there are balances to write off, the correct way is to write them off as per your office policy/compliance policy. You never want to just wipe the file, if your audited that spells big trouble.
TLH:
Okay, Thank You...That's what I told the provider but he insisted on doing it that way. I told him that he's responsible if he wants to do it that way and I'm not going to do that. How do I make him understand the importance of the audit trail.
PMRNC:
--- Quote ---Okay, Thank You...That's what I told the provider but he insisted on doing it that way. I told him that he's responsible if he wants to do it that way and I'm not going to do that. How do I make him understand the importance of the audit trail.
--- End quote ---
Is this a "client" or an "employer" makes a difference .. sort of. I'll explain. first of all, he should know the importance of all record keeping in his business and he should know that it's a potential catastrophe to mess with the audit trail. The word "AUDIT" should be enough. Now whether this is a client or not, anything YOU do "knowingly" (since you know it's wrong this applies) you are JUST as responsible, so if he's insistent and he's your "employer" you have him Log on to HIS account in the software and make changes himself to protect your self. Hopefully you have separate login's according to HIPAA compliance and for the sake of the audit trail The audit trail is NOT only there to protect the integrity of the data, but to protect you for this very reason. Each user with the "need to know" access should log in with their own username/password. The reason is so that IF there is a problem, the problem can be traced back to the person entering it. My best advice if you can't get him to do it the right way is to log off and let him assume responsibility and liability. If this were my client I would flat out tell him I'm not making that kind of change period.
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