I just started my billing company and I do not have any clients. I purchased Medi-Soft through McKesson and enrolled with Relay Health (A Clearing House) I did this under my partner's advice. After doing some research I learned I have other options that are much less expensive than the $75.00 per provider & per month fee of Relay House.
My question is: Does Relay Health LOCK me into using their services even though I have not enrolled any client with them yet, or can I go ahead once I get a client and use Office Ally which is a lot LESS expensive than Relay Health?
I have left a message for Relay & Office Ally to call me so that I can ask them. Problem is that Relay NEVER answers the phone and takes days to call back.
I hope someone has some experience in this.
My contract is for 1 year with them but they do not start charging until I enroll a provider.
Thank you!