So you cannot have a hardship agreement? I thought I had read on one of the postings that it needs to be well documented in your policies and that it needs to be consistant.
If you are doing an itemized statement for the patient as requested by them because they want to submit to their insurance to try to seek some reimbursement and they only are requesting an itemized statement of the therapy sessions provided directly by the therapist "Is it wrong to not show the other charges that would not be reimbursed by the insurance or do a full itemized statement of everything even if you know the insurance is going to deny it".
Say it is RTC program, private pay, cash upfront and OON; The program tried to get it covered by the insurance upon admissions but it was denied because of medical necessity but the patient wants a separate itemized statement showing only the therapy sessions that were provided directly by the therapist so they can submit to their insurance to try to seek reimbursement for those sessions only. Can you provide them with just that? or does it need to show the other charges such as room and board if it is all inclusive in the $375 day rate. Sorry if I am confusing you, I am confused myself!