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As an outside billing company - Do you handle telephone calls from patients?
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Topic: As an outside billing company - Do you handle telephone calls from patients? (Read 2449 times)
dmaney
Newbie
Posts: 12
As an outside billing company - Do you handle telephone calls from patients?
«
on:
August 04, 2012, 02:18:52 PM »
I know the time spent on the phone with patients. How does your agency handle phone calls... or do you only have the provider's office speak with patients?
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Michele
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Posts: 5927
Re: As an outside billing company - Do you handle telephone calls from patients?
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Reply #1 on:
August 05, 2012, 10:23:36 AM »
We do take phone calls from patients. Personally if your patient bills are very clear and explain things well, the phone calls are not bad.
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PMRNC
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Re: As an outside billing company - Do you handle telephone calls from patients?
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Reply #2 on:
August 06, 2012, 12:56:54 PM »
Yes, I do too, it's all a part of full practice management. Usually I know more than the office anyway.
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Linda Walker
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Medical Billing Forum
Re: As an outside billing company - Do you handle telephone calls from patients?
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Reply #2 on:
August 06, 2012, 12:56:54 PM »
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Medical Billing Forum
»
Starting a Medical Billing Business
»
Starting Your Own Medical Billing Business
(Moderators:
Alice Scott
,
Michele
) »
As an outside billing company - Do you handle telephone calls from patients?