RichardP you make a very good point. The changes coming to health care and insurance are requiring all of us to look ways to meet the requirement. I’m sure we will eventually look back on this, wipe the sweat from our brow, thank God we made it through and have a little chuckle…those of us who last through all this mess.
Kareo has a billing service which they just started.They charge 5- 8% and outsource the billing to India at 1%; they have a sales staff here.How do I know?They would admit that they outsource the billing offshore. I know the going rate in India. They probably do even better.They hit a goldmine, charge 6% and sub contract at 1%; that is called free enterprise system.Every major billing company does the same, Kareo just got on the bandwagon.
I think this is really great. Billing company outsources to India. Insurance Carrier outsources to India. Insurance Carrier denies payment. Billing company call center calls the Insurance Carrier call center to resolve the issue. And we end up with Indian talking to Indian - in their native language, no doubt - resolving a health payment issue for an American. Great setup!Not.
I believe it's only their billing service, not their providers claims info. Believe me I already made that inquiry
Quote from: PMRNC on March 19, 2013, 05:51:31 PMI believe it's only their billing service, not their providers claims info. Believe me I already made that inquiry I am pretty sure that if these companies had to let their clients know while signing the contract that the billing is actually processed in India, many of the doctors would say NO.
Richard, I am pretty clear with the concept. My question is actually on the second instance. is it acceptable for a company here to hire offshore guys without letting the doctors know about it?
... if the work I AM DOING on kareo and on behalf of my clients is being sent offshore ...