Quote from: Billergirlnyc on March 27, 2013, 10:27:18 PM... need to have ... something that can be multi-layered and handle all these things without me needing to have 3 different software that do 3 different things.Sometimes it is better to have software that performs a specific task, and performs it well. Often, software that is designed to do multiple tasks does none of them well. That is just a comment and not an argument. I know your brother can customize the sofware to meet your specific needs, which will no doubt function much better than commercial software that is trying to meet everybody's needs.Given the push to interoperability and the HL7 standard, I'm reading about your brother's programming skills with interest. The biggest thing I need right now is a data input screen where the input fields can be customized (patient demographics, insurance info., etc). I'm guessing there is an emerging market for such a screen that every user could attach to whatever software their vendor / client is providing. For example, imagine someone with ten different clients, and each wants the biller to use their own software. It would be wonderful for the biller to have one (or two if necessary) screens that would interface with all of the different client's softwares/databases. Having such a standardized screen(s) would speed up the biller's work and cut down on the potential for error as the biller switches from one screen layout to another to another, as s/he moves from one client' software to another to another. Just a thought. (Edit: I'm talking about the screen used to put new patient information in, and/or used to verify a current patient's demographics and insurance info - not all the other screens a biller would use in the course of billing and generating reports.)I made reference to interoperability at the following link. The link I gave there to an interoperability article no longer works, but I quoted from that article, so you can read a bit there if interested.http://www.medicalbillinglive.com/members/index.php?topic=7034.msg21003#msg21003
... need to have ... something that can be multi-layered and handle all these things without me needing to have 3 different software that do 3 different things.
I don't agree with that at all.
I hope you don't mind me copying your entire message and sharing with my brother.
And if I'm reading you right, it would work with any software right?
My collections software does something like this ... It's actually the smoothest piece of software we work on. Not even my credentialing software is as smooth as my collections software.
Quote from: PMRNC on April 01, 2013, 04:20:02 PMI don't agree with that at all. I only meant to say that the technology is not coming. It is already here. No doubt, its use is more visible in the larger cities and around large medical centers and Universities where there is a larger population of younger folk. But the technology is here. The adoption will follow, as those who know how to video chat with each other on their cell phones begin to crowd out those who still think of making phone calls with a rotary-dial phone. Where I am, I see the older doctors resisting the change. I also see the younger doctors, with younger patients, embracing the change.
I agree sometimes having a software that does it all isn't sufficient either, but paying someone yearly fees for 3 different programs isn't cost efficient, and that's what I'm doing now. If I can at least incorporate 2 out of the three, I'll be happier and so will my staff.
I agree that the technology is HERE. But I have also seen where it doesn't work well. ... You know what they say about good intentions........ :
QuoteI agree sometimes having a software that does it all isn't sufficient either, but paying someone yearly fees for 3 different programs isn't cost efficient, and that's what I'm doing now. If I can at least incorporate 2 out of the three, I'll be happier and so will my staff.Why are you paying out of pocket costs for clients software? I've never done that, any costs associated with using MY preferred software they absorb, in fact they have the contract, I'm just a user. They would be out that cost whether they used in house or not, I don't understand why a billing company would absorb those costs UNLESS they were paying ONE license fee for multiple users. If your paying a user fee PER client, it makes NO sense to come out of pocket and not pass on that cost.
Quote from: DMK on April 01, 2013, 07:04:52 PMI agree that the technology is HERE. But I have also seen where it doesn't work well. ... You know what they say about good intentions........ : Here is an instance where the technology is working well. This is only one of a number of such instances. I think it is only a matter of time before they incorporate some secure Skype-like feature where the doctor and patient can consult face to face through video chat, rather than just through e-mail. When you have some time, look through this link. It presents a microcosm of the future.http://www.relayhealth.com/general/194059691.htmlThe following link provides a glimpse of how this technology is being employed in one doctor's office.http://www.doctorcohan.com/relayhealth.htmlGiven that this technology can be displayed on mobile devices, the doctor does not need to be in his office, and the patient does not need to be either at home or at the doctor's office for the doctor and patient to have a visit regarding non-emergency matters. Still can't draw blood with this system, so there remains some need to actually go to the doctor's office from time to time.
I passed on your second reply to my brother ...
I apologize, I had seen this: QuoteI agree sometimes having a software that does it all isn't sufficient either, but paying someone yearly fees for 3 different programs isn't cost efficient, and that's what I'm doing now. If I can at least incorporate 2 out of the three, I'll be happier and so will my staff.and with the annual fees mentioned so I thought you were coming out of pocket. I do same as you even with the ones who are web based and how I work it is they have whatever software (web or not) licensed through their own practice and such and I receive administrative access (separate of course to preserve audit trail). I do this because when I have to terminate a client it's just so much less of a headache and any data conversions/capture/backups is all their responsibility. It's not an added cost at all because if they had in-house staff they would need their own system anywhere and I've never had this an issue because either they already had a solution/software in place or like you, I offer suggestions and then they go and do what they have to do.