I hear you. By the way, do you send the last page of the eob with all of your secondary claims? The page with the explanation codes. I haven't in the 27 years I've been doing this. One time, a payer wanted it. It's being done here and I feel it's such a waste.
I'm looking for a reference where it is mandatory to black out other patient's names on Medicare R/A's before mailing them out to a secondary payer. I know it's PHI under HIPAA but I need something to show.
If there are denials or remarks I do send it.