Hello Everyone,
I could use some input here. I use a large clearinghouse (hewedi.com), they have a large payer list, have been very responsive to my needs, and I'm very happy with their service. This clearinghouse charges me $40.00/mo/client. All paper claims are free. The only problem is 2 of my smaller clients are mental health providors, and though they accept many different insurance plans, they frequently submit only 5-10 claims per month through me since they are semi retired, which means I'm losing about $10.00-$20.00/mo on each. These were my first two clients, they've been very easy to work with, and one even wrote a glowing letter about my excellect services. I don't want to lose these 2 ladies, but I'm having a hard time justifying losing money each month on them. With my 2 larger accounts I net about $1400.00/mo (and growing). My question is: Would I be justifyed in insisting a 15 claim minimum each month to cover my clearinghouse fees?