we never received remittance for 7 payments from BCBS MN during a 2 month time span
Can you just call and get copies of the original EOB's? I'm assuming these are paid claims since you said Quotewe never received remittance for 7 payments from BCBS MN during a 2 month time spanIf you have auto posting I do understand you'll have to manually post these if it wasn't done auto.
Do you have a provider rep? We have provider reps for our local BCBS and they usually can help us with any situation such as this.
I will try not to write a novel here but it's a drawn-out issue.