My billing company mainly did mental health so I would be glad to help. What type of providers do you have already? Mental health isn't really different it's just a bit more tedious in regards to the paperwork. Also it's really important with mental health to verify benefits/eligibility and maintain a tracking system for authorizations. Therapists tend to be a bit laid back when it comes to staying on top of getting their OTR's done.
The good news is that MOST mental health providers are pretty easy going to work with.
It's also a good idea when you have an appt with any potential client to take some time and listen to their problems and concerns, find out what's working and not working now and come up with ways to fix it. With mental health providers, most of their reimbursement issues come down to lack of authorizations, not getting the initial auth's and providers not getting their OTR's in time.
Insurance carriers usually limit mental health benefits, this will be changing in the near future with the passing of the federal Mental Health Parity law.
Linda Walker
PMRNC
www.billerswebsite.com