I think if the provider had to pay a fee for errors made from their front staff not doing their job correctly, then they would definitely find a solution to the problem. I totally agree this is the frustrating part as a Biller, and right now I can't change anything where I work, because they aren't listening to my advice, so I spend about 3 hours a day making corrections from other staff members , and they wonder why the A/R looks the way it does!