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Medical Billing Forum
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Efficient appointment scheduling/rescheduling
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Topic: Efficient appointment scheduling/rescheduling (Read 2278 times)
Ango_mark03
Newbie
Posts: 38
Efficient appointment scheduling/rescheduling
«
on:
November 07, 2014, 11:39:54 AM »
Is your billing team efficient enough in reminding patients on their appointments, office visit co-pays, speciality visit co-pays, deductibles and policy term date?
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AngoMark
Medical Billing Services
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PMRNC
Hero Member
Posts: 4562
Re: Efficient appointment scheduling/rescheduling
«
Reply #1 on:
November 12, 2014, 07:38:49 PM »
I think it's vital for every office to have policies and procedures in place that give a full view of the work-flow process. All my clients do appt reminders and confirmations as that also helps in reminding the patient what their responsibility will be when they come in. I have a few plans that actually require the patient to pre-cert admissions so we have something in place that we give the patient or responsible party a copy of this explanation with the number they have to call to pre-cert. Occasionally we run into blips but many of them are appealable as long as we do our part.
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Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
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Medical Billing Forum
Re: Efficient appointment scheduling/rescheduling
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Reply #1 on:
November 12, 2014, 07:38:49 PM »
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Medical Billing Forum
»
General Category
»
General Questions
(Moderators:
Alice Scott
,
Michele
) »
Efficient appointment scheduling/rescheduling