Just curious, who does paper EOBS and who does ERAs?
All of my current clients receive paper eobs and checks to their offices. They tear off their check, and forward me the eobs.
I have a new client, who left a large billing company for me. Currently, all of her eobs come in ERA form to their clearinghouse. We are deciding if we should keep the ERA format and switch them over to the new clearinghouse, or revert back to paper eobs. Her payments are all direct deposit.
I submitted her first batch of billing via our new clearinghouse, and the EOBs ended up going to the old clearinghouse
I know that some leg work needs to be done to transfer the eob delivery but in the meantime, does anyone have a list of pros/cons of ERA over EOB?
thanks!!!!