I have only been billing since October and I tried to fix a claim that keeps sending to Medicare in our Medisoft program. It is a paid claim that for some reason keeps getting resent and it has sent approximately 5 times. I have contacted Relay Health to help with this issue. I think we have the problem solved and it was an error on my end that I didn't complete the claim and there was a 2 cent balance on the claim and it kept picking it up and resending it. I have contacted Medicare to see what I do because it keeps getting sent as I bill weekly. The Medicare representative I spoke to said that I shouldn't have those claims retracted since they didn't pay but I am worried this issue could cause an audit. Is there anything else I should do in regards to Medicare to show this was an error and I am not trying to get this claim paid again.