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Medisoft V20. Forgot to install Encoder Pro to another workstation
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Topic: Medisoft V20. Forgot to install Encoder Pro to another workstation (Read 1743 times)
araallison
Newbie
Posts: 9
Medisoft V20. Forgot to install Encoder Pro to another workstation
«
on:
November 11, 2015, 12:56:48 PM »
We purchased the new Medisoft. I just realized that a bunch of our claims have been kicked back because although I installed the Encoder Pro on the workstation, I forgot to go into it and click the start date of 10/1/2015. Therefore, I have wrong dx on so many claims. Any help would be greatly appreciated. Do I need to go back in EACH patient transaction history and RE charge for that DOS and resend? I can't believe I forgot to do this.
(Banging myself against the wall)
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PMRNC
Hero Member
Posts: 4562
Re: Medisoft V20. Forgot to install Encoder Pro to another workstation
«
Reply #1 on:
November 12, 2015, 12:17:08 PM »
That would be a yes, you need to resubmit with ICD-10, your clearinghouse should have kicked them back, can you resubmit there? But you will still need to remember to go back in and make sure the ICD-10 is recorded in the claims in your PM software.
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Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
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Medical Billing Forum
Re: Medisoft V20. Forgot to install Encoder Pro to another workstation
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November 12, 2015, 12:17:08 PM »
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Medisoft V20. Forgot to install Encoder Pro to another workstation