Hi everyone,
I'm the billing specialist at a counseling agency, and some of our former therapists recently asked me to do their billing. I've been thinking about starting my own service, so I guess now is the time to start!
I'm wondering how you collect the information to be billed from your clients. A fax machine seems like it could be unreliable -- documents might not come through, leading to charges not being billed in a timely manner. I was thinking of using an electronic Google form or a Dropbox folder to receive charge sheets electronically, but I know from experience that some of our therapists are not tech savvy and would not want to do it that way. Those of you with billing services, how do you handle this? Thank you for being here!