I currently bill for a provider who has relocated from Georgia to Virginia. He is currently practicing in both states (Georgia clients are seen via telemedicine). I updated his NPI profile to reflect Virginia as his primary practice location (as that is the state that he is residing in), but also kept his Georgia address in the profile as a secondary location.
I am now getting denials from Cenpatico, Georgia which say "NPI is not registered with the state"...has anyone encountered denials for this reason? if so, any idea how I resolve it?
Many Thanks!