Happy New Year! I am hoping someone can help me with some Medicaid challenges. I bill orthotics and prosthetics in Texas. I have several denials from our Texas BCBS Medicaid products stating to resubmit with Correct Benefit Code. I know the Correct Benefit Codes vary depending on whether it's STAR vs STAR KIDS, if it's paper vs electronic and depending on the programs we are contracted with.
I have called the carrier and the rep was unable to answer and sent a message to their help-desk and I've yet to hear back. Is there anyone that is familiar with this that can explain or point me in direction to find online.
Thank you!!!