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Medical Billing Forum
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Starting a Medical Billing Business
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Starting Your Own Medical Billing Business
(Moderators:
Alice Scott
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Michele
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Patient collections
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Topic: Patient collections (Read 1901 times)
wpj371
Newbie
Posts: 7
Patient collections
«
on:
February 13, 2018, 07:12:01 PM »
Anyone out there calling patients on outstanding balances? Just looking to see what the consensus is. I don't really want to do this, but I may have to, to get the account.
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PMRNC
Hero Member
Posts: 4562
Re: Patient collections
«
Reply #1 on:
February 14, 2018, 08:34:02 AM »
My full practice management contracts include "soft collections" which includes one phone call on balances outside 60 days, after that the provider makes a decision on how to handle.
Make sure you research state laws on this as well as the FDCPA
Also make sure your contract clearly states your process of "soft collections" and the process of what happens if it does not work.
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Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com
Medical Billing Forum
Re: Patient collections
«
Reply #1 on:
February 14, 2018, 08:34:02 AM »
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Medical Billing Forum
»
Starting a Medical Billing Business
»
Starting Your Own Medical Billing Business
(Moderators:
Alice Scott
,
Michele
) »
Patient collections