I am so confused. the following two CPT codes have always been billed together:
11721, Q8, XS
11055, Q8
They have also always been paid. Recently the 11721 is not being paid and it states that it is included in the allowance for 11055. Customer service cannot tell me why this is so all of a sudden. The same DX codes are being billed on previous claims that paid and I am completely lost as to how or why this is happening. I cannot find an NCCI edit or anything to back up the claim they are not separately payable. Any ideas? Thank you!!