Starting a Medical Billing Business > Starting Your Own Medical Billing Business

What to do with work overload

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williamportor:
After 4+  years my business is finally on the fast track, good news of course, but now it's a bit too good. I'm only 1 person and am swamped with work. 2 new providers have big billing mess's to clean up, this + the daily production billing means 6-7 day work weeks, and 50 - 60 hrs a week. I need help! Any suggestions for someone who works from home and needs a PT person to do data entry?? 

PMRNC:
I see so many newbies want to go straight from school to remote so I would be very careful of where you look for workers. Why not contact your local colleges and see about getting an intern? You fill out some papers, the college arranges a few good fit's for you to interview.

If you want to do an ad, I would do it in your own local area papers. Try to get someone local you can keep an eye on.  I'd also drop the 'data entry" if you do any sort of classified ad. With the new tax laws in place go for a true IC contract make sure you confer with IRS on such arrangement. Make sure they carry their own insurance too!  I'd also maybe have interviewee's do a test that will be relevant to the work you will be having them do. 

Over the years I was right where you were a few times and to me I never went beyond the line to hire anyone remote. I have my daughter helping now which has really helped take some of the burden off me. Next years tax returns are going to be a big challenge for us small businesses so you need to look at the big picture.

Michele:
Congrats!  So glad to hear you are doing so well.  :)

We have used interns many times.  For the most part it has been great.  Two of our current employees started as interns.  We had another that was a great employee for a few years but moved on due to family situations.  Of all of the interns we only ever had one that was a complete dud.  Couldn't even use a mouse!  We actually told her she should try to get her money back from the school.  She was from a different school than the others.  Most of our interns come from a local community college.  They are thrilled that we take the interns.  They try to pair us up with someone that's a good fit.  Someone that's looking for a position similar to what we offer.  That way it's not a waste of time.  Interns can be a great way to try out an employee without spending money.  And the training period is free which is also a plus.  Training can be very time consuming.

PMRNC:
The incentive of course for intern is the credit :) So they do work harder! I've actually seen billing companies find their interns learn more from them they did the whole billing/coding courses at the school!

Michele:
We find that the interns that we get from the school near us have a great base knowledge, but no real experience.  But they have worked out great.  They have enough background that they pick things up quick.  Whenever we are ready to hire that is the first place we turn.  We have even hired when we didn't really have the need because the intern was good and we didn't want to lose them.

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