Starting a Medical Billing Business > Starting Your Own Medical Billing Business
Marketing New Medical Billing Company
solace:
Very good ideas, guys! I was already set on posting on bulletin boards in medical schools but now I have so many more options to go along with that. Thanks everyone! Very good thread, indeed.
williamportor:
--- Quote from: SnyderKristine on February 24, 2014, 01:43:35 PM ---
--- Quote from: williamportor on February 22, 2014, 04:44:44 PM ---
I can answer that in 4 words: "Pick Up The Phone" It's not very fun sometimes, but if you have unlimited long distance phone service, get on yellowpages.com and start cold calling.
--- End quote ---
That's so true. I am really scared about picking up the phone. But I would come over that soon. Any idea what would be ideal sales pitch or script.
This is a second question.
The first question would be where will I get the apt data for cold calling. Do you think Yellow pages would be enough??
Thanks in advance WilliamPortor. Looking forward to your assistance.
Hi- My e mail address is westsidebilling@gmail.com send me an e mail, and I'll send you my phone script :)
--- End quote ---
PMRNC:
Please don't use a script. Be yourself. ANYONE can see through a script. OFFER up good information, be helpful and educate. You don't NEED a script.
williamportor:
It's true, one does not need a phone script, in fact blindly following a script tends to make one sound like a robot (not a good thing!) I would suggest however having a script handy, along with intelligent written answers to commonly asked questions and/or objections can be a useful tool. It can provide you with talking points when you're tired or can't think of what to say, in addition, stammering or long phone pauses when questions arise can make one sound unprofessional and uneducated. A phone script should be a guide, not a gospel. :)
--- Quote from: PMRNC on March 02, 2014, 04:48:37 PM ---Please don't use a script. Be yourself. ANYONE can see through a script. OFFER up good information, be helpful and educate. You don't NEED a script.
--- End quote ---
Michele:
Well I have made a ton of phone calls with a script in front of me and I don't believe I've ever sounded like a robot. I can do the calls now without a script because I have done so many. But when we were starting we were too new to just go free forming it. We were not comfortable yet with calling not secure enough in what we were doing. That comes from experience. So for us, the scripts worked beautifully. We didn't use them to read word for word robot style. We used them to prepare us for the calls, to help us be smoother, and to give us confidence. That is why I suggested them. I too hate when I get a call from someone, especially when they don't speak English very well, and they are obviously reading from a script. If you force them off script they don't know what to say. That is not at all what I am suggesting. I believe Kristine indicated she had made some calls and was flustered and didn't know what to say. In that case I think a script would be helpful to keep her on track. Our scripts are not word for word, typed out conversations, they are bullet points to keep us focused and help us remember all we want to convey in the conversation. We hate when we hang up and say "I forgot to tell them....." or "I should have said....". We also did a lot of role playing to help with unexpected turns in the conversation.
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